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  • Ordering & Shipping

    We ship worldwide & aim to get orders dispatched within 7 working days, often sooner. 

    All orders over £20 in value are sent via recorded services. All orders under £20 are sent via standard delivery services (no tracking).

    We use Royal Mail for all orders.


    Returns, Refunds & Exchanges

    We accept returns & exchanges on most of our items as long as they are in resellable condition. A few times a year, we may have a final blowout on end of season items, in that case, those sales are final. 

    If you need to exchange for a different size please send us an email so we can confirm size availability at hello@meresoeur.com

    All return order issues must be handled within 21 days of order date. 

    Since we are a small independent business all postage on returns and exchanges are at the cost of the buyer - thanks for your support & understanding! Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.