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Ordering & Shipping
We ship worldwide & aim to get orders dispatched within 7 working days, often sooner.
All orders over £20 in value are sent via recorded services. All orders under £20 are sent via standard delivery services (no tracking).
We use Royal Mail for all orders.
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Returns, Refunds & Exchanges
We accept returns & exchanges on most of our items as long as they are in resellable condition. A few times a year, we may have a final blowout on end of season items, in that case, those sales are final.
If you need to exchange for a different size please send us an email so we can confirm size availability at hello@meresoeur.com
All return order issues must be handled within 21 days of order date.
Since we are a small independent business all postage on returns and exchanges are at the cost of the buyer - thanks for your support & understanding! Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
